Returns & Exchanges
At Bombay Shirt Company, we strive for the perfect fit; if you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery. Custom-made garments are eligible for free alterations or a full refund to ensure you always look your best.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unwashed and unworn garments in their original packaging, ensuring all tags and labels remain attached.
- 3.Schedule a Pickup
Choose a convenient time slot for our courier partner to collect the package from your doorstep at no additional cost.
- 4.Quality Check & Refund
Once our team inspects the returned items, we will process your refund or initiate the replacement/alteration within 7-10 business days.